Shipping policy
At Hoormus, we are committed to providing you with the best shopping experience. We ensure that your orders are delivered to your doorstep as efficiently as possible. Please review our shipping terms below for details on how we handle your orders: Order Confirmation Upon placing an order with www.hoormus.store, you will receive an order confirmation email, message or call containing all the essential details of your purchase. Note: Order is only confirmed on call, Please make sure to keep your cell Phone On. If the order is not confirmed after 3 calls, your order will get canceled automatically. (In most cases clients do not receive their claim that the order was not made by them or it is a mistake, in order to save time, please cooperate with us). We prioritize the instant processing and dispatch of your order to get your products to you immediately. Order Processing Time Normally, all items are sourced from our warehouse and prepared for dispatch within 3 to 5 working days, provided it is a business day. If an item is temporarily out of stock, our Customer Support Representative will call you to inform you of the delay and provide an estimated dispatch date. Shipping Charges Standard shipping charge is free. We aim to keep your shopping experience affordable and convenient. Domestic Shipping For deliveries. . Shipping Address Your parcel will be delivered exclusively to the shipping address provided during checkout. We need alternative addresses or names of any nearby famous places to ensure the security of your order. Tracking and Support If you encounter any unexpected delays with your shipment or are still waiting to receive your order within the expected delivery time frame, please contact our customer support team. Or reach us via email at sales@usmanarif888999@gmail.com. Additionally, you can contact us via WhatsApp at +923456599060. To assist us in serving you better, kindly have your order number (provided in your confirmation email) ready when you contact us. At The Vibe your satisfaction is our top priority, and we are committed to ensuring that your The Vibe Products are given to you in a timely and reliable manner. We value your trust in us and look forward to serving you with the finest products.